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When docked on stations, NPCs will occasionally start talking and when they do, a speech bubble appears over their head to help us identify them in a crowd.
This is our queue cue to undertake an optional mini game minigame if we wish. There are quite a few conversational topic permutations conversation topics from the mundane (chatting about holo dancersholodancers) to the serious (concerns about messing with AI). Since they add colour to the game world, they can be interesting.
Unfortunately , the discussions cannot be sped up, or skipped, and there are a finite number, so in the end , it is possible to get frustrated by them. This is where the 'Boarderless Borderless Windowed mode' comes in handy as alt+tab to a website cuts the audio but lets you see how things progress if you keep the website clear of the subtitles. That's what I do anyway 
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- Generally, the bunk rooms tend to hold up to ~6 NPCs so small talk smalltalk normally starts within 10-20 seconds.
- Generally, Administration platforms house station crew, which can help when recruiting Trade Agents.
- In De VriesDeVries, a handy place is the Engineering platform as groups of NPCs tend to be at the docking platform.
- In Albion or DeVries a handy spot is the Trade platform since groups can hang around at the end of the first corridor.
- In Fields Of Opportunity|Verdant Profit|TU Overwatch, there are normally many Teladi in the main, central docking area.
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- Ask for: Discount... (a discount for the station unless NPC is a Trader, than then you could chose can choose a discount with them individually instead - see below).
- -not used-
- Ask about: Job applicant (offers the location and skills of an NPC of a chosen type with the best, unknown skills, on their station's a different NPC available to hire by Otanion the current platform).
- Trade Updates (see below as not all NPCS NPCs offer it; they unlock continuous, real-time market info for the NPC's station).
- Give: Item... (give a craftable gift that unlocks level 2 of smalltalk).
- -not used-
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- Ask for: Discount... (a higher-quality version of the discount available at level 1 above)
- -not used-
- Ask about: Job applicant (different to level 1 and 3 smalltalks, so perhaps the range setting is station)
- -not used-
- Continue: Smalltalk (hard) (successful completion of a second smalltalk** unlocks unlocks level 2 3 of smalltalk)
- -not used-
Level 3 smalltalk (only available via level 2 smalltalk)
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A smalltalking NPC can offer a discount at their station, which offers higher profit margins if taken advantage of. If smalltalking with an NPC Trader (e.g. BlackmarketeerBlack Marketeer, Arms Dealer or Mechanic; maybe Recruitment Officers too), they will offer a choice of station or personal discounts. Station discounts from smalltalk apply on top of any other discounts, such as via Standings (Reputation) or those found outside stations while flying around nearby. Therefore they can all be stacked up to gain a higher profit margin than would otherwise be available. Station discounts do not appear to apply to ship purchases, or gear that may be installed in a ship while it's being built, such as cargo or defence drones
Solomon Short wrote:
"The Station discounts/commissions apply to all relevant trades with that station for duration.
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Location and skill visibility for hirable, well-skilled NPCs
I think these options can only point to NPCs with unknown skills so there could be other NPCs available to hire within range that won't be highlighted if their skills are already known. It makes sense to use these options where there are a lot of NPCs of the type you are interested in (e.g. see sidebar for zone, or station dock menu to check platforms or station population).
Personally, I don't think the time involved in finding skilled employees via smalltalk is particularly worthwhile once we start of have more than a few ships or stations, but it's a mechanic available to us and different people enjoy different things. If I want to find well-skilled NPCs in a vanilla game after gaining some wealth, I tend to just mass-hire random NPCs and put them to work to see their skills that way (firing them if bad).
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These are only available via the give (craftable) gift option after the first smalltalk was completed with a score of 8+ points in 2 minigames and if the second smalltalk was completed with a score of 9 or 10 points. Good completion 4+ points in all 3 minigames. A higher (maximum?) score in the second smaltalk stage increases the choice of manuals, depending upon the smalltalked NPC's class.
Completion of the second smalltalk allows us to ask for 'Training Manuals', which are unique to Smalltalk. They are available for various potentially important skills, such as Engineering, Leadership and Morale. A Training Manual can be used to add one star to the related skill of one of your hired NPC's primary, bold-highlighted skills (i.e. g. only Engineering for Engineers), to a maximum of 5 stars. Exactly which Training Manual you may be offered relates , I believe, to the primary skills or the type of the NPC in question so it is somewhat random, in the sense that it is random as to which NPC may begin a smalltalk.
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