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After you determined the type of graphics devices you should remove any existing driver and any instance of the Vulkan runtime. Especially in cases where you might have previously installed a different graphics device (for example and an AMD graphics card) which later was replaced by a graphics device of a different manufacturer (f.e. NVIDIA), you should make sure that any left over old drivers for the previous graphics device are uninstalled as well.
To remove the drivers, press the Windows start button on the keyboard and enter add remove:
That This should bring up the option: "Add or remove programs" click . Click it, to bring up the Windows settings dialog to cleanly remove installed applications/drivers.
First thing is to make sure that you don't have any custom Vulkan runtimes installed. In the saerch search box, enter vulkan.
If this brings up any matching entry stating: Vulkan Run Time Libraries X.X.XX.X please uninstall each of these entries starting with the latest version. In the screenshot below you would first uninstall the version 1.0.54.0 and after it was removed, uninstall 1.0.51.0.
2b) Remove AMD graphics card drivers
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Once done, Windows might install default drivers for the AMD device. Allow this to go through. Afterwards ensure that the AMD Software entry and the Vulkan Run Time Runtime Libraries entries are gone from the Apps & features list.
2c) Remove NVIDIA graphics card drivers
Next you would sould check for NVIDIA graphics card drivers by enteringNVIDIA entering NVIDIA in the search box. If this shows up entries named "NVIDIA GeForce" as shown in the following screenshot, you should uninstall the entry called "NVIDIA Geforce Experience X.XX.X.XX" first (if present).
To uninstall GeForce Experience, select the entry (1) and click on Uninstall (2)
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Once the uninstallation completed, a confirmation dialog will report the succeeded deinstallation:
Close the dialog.
If that application wasn't installed on your system or after you got it removed, uninstall the NVDIIA Graphics Driver XXX.XX entry.
Like As before, select the entry in the Apps & features list (1) and click on Uninstall (2)
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This starts the uninstall tool. Wait until its preparations are done and the next confirmation dialog appears, where you should click on UNINSTALL:.
A progress window will appear and your graphics device will likely reset (notable by the screens going blank shortly) at some point during this process:.
Don't be surprised if on a multi monitor setup, monitors other than the main one will go blank.
On the next dialog, select to RESTART NOW to reboot the machine and completely remove the remains of the driver.
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As pointed out above already for the AMD case, Windows might install default drivers now for the NVIDIA graphics device. Just let that process finish upcomplete.
2d) Remove Intel graphics card drivers
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