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If you have multiple graphics devices in your system, we recommend to install the drivers for the integrated device first (f.e. an Intel graphics device) and for a dedicated device afterwards . For instance if you have an AMD CPU in your machine with an integrated VEGA graphics device, install the corresponding driver for that first(f.e. and AMD graphics device).
Latest drivers for AMD and NVIDIA graphics devices can be downloaded on the following pages. For completeness we also list the driver download page for Intel integrated graphics devices here. Bare in mind that the game however officially only supports dedicated graphic devices. You might be lucky to run the game on an integrated chipset, but neither can we ensure this, nor are we able to provide support if the game doesn't run on such a device, even after having installed the latest drivers
Please note that while we also cover installing Intel graphics device drivers here, the game officially does only support dedicated graphics devices (either from AMD or NVIDIA). On systems with an integrated Intel graphics device it's however also important to keep the drivers for that device up to date as it is possible that outdated drivers for integrated graphic devices prevent the game from picking up the proper dedicated (supported graphics device).
Also as a side note: While we don't officially support running the game solely on Intel integrated graphics devices, we (currently) don't actively prevent the game from starting on these and do have knowledge that apparently some users are able to run the game to their satisfaction on such devices. Again however: WE DO NOT OFFICIALLY SUPPORT SUCH SYSTEM SETUP and you need to be aware that you are likely to run into issues and suboptimal performance if you decide to do that regardless.
3a) Installing Intel drivers
On the download page select the device installed in your system (as you noted down in the first step).
Intel drivers are categorized by CPU generation.
First select Graphics Drivers on the download page.Then click on Products and select the CPU generation (f.e. 8th Generation for Coffee Lake CPUs). If you are unsure which generation your particular CPU is, check out the wikipedia page which has a good overview of which CPU corresponds to which CPU generation. Be careful however, since in some cases (especially for older CPUs) the model number and CPU generation can be a bit ambiguous.
Once you selected the CPU generation, select the actual product by clicking on Products once again. Finally chose the Operating system by clicking on the corresponding filter.
Download the latest version of the driver and install it. Note that the download page usually provides two versions. An exe-package and a zip package. We recommend using the exe package, as this is easier to install.
Once the driver installation completed, restart the system and try to run the game again.
3b) Installing AMD drivers
On the download page select the device installed in your system (as you noted down in the first step).
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If in addition to the AMD graphics device you also have a dedicated NVIDIA graphics device installed in your system, follow the steps in the next section (Installing NVIDIA drivers) next. If the AMD device is the only graphics device in your system, you are done now and hope fully the game runs without problems for you again.
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3c) Installing NVIDIA drivers
On the download page select the device installed in your system (as you noted down in the first step).
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Once done, please restart the machine. You should be all good now to start the game.
3c) Installing Intel drivers
On the download page select the device installed in your system (as you noted down in the first step).
Intel drivers are categorized by CPU generation.
First select Graphics Drivers on the download page.Then click on Products and select the CPU generation (f.e. 8th Generation for Coffee Lake CPUs). If you are unsure which generation your particular CPU is, check out the wikipedia page who has a good overview of which CPU corresponds to which CPU generation. Be careful however, since in some cases (especially for older CPUs) the model number and CPU generation can be a bit ambiguous.
Once you selected the CPU generation, select the actual product by clicking on Products once again. Finally chose the Operating system by clicking on the corresponding filter.
Download the latest version of the driver and install it. Note that the download page usually provides two versions. An exe-package and a zip package. We recommend using the exe package, as this is easier to install.
Once the driver installation completed, restart the system and try to run the game again.